Returns & Exchanges

At Lumeor, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all beauty products. Please ensure items are in their original packaging and gently used or unopened to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the products in their original boxes and secure them in a shipping mailer to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while our team processes your refund within 5-7 business days.